DataVelocity is a Managed IT Service and full service IT Services and Support company established in 2002. The team at DataVelocity works to provide expert service and premium technology solutions for businesses in the New York City area. All of our staff are certified specialists with years of field experience, making us qualified to help you with any of your IT needs.
We work hard to maintain our Microsoft Silver level partnership status with competencies in: Small Business, and Midmarket Solution Provider, as well as Microsoft Small Business Specialists. As Microsoft Silver level partners, we are required to maintain the highest level of customer satisfaction. As such, you can be assured that your business will receive the best level of service ever received from an IT company to date.
Here are just a few reasons why so many New York City businesses rely on DataVelocity as their trusted IT partner:
A Dedicated Team of Experts at Your Disposal – We love to learn and our staff members are constantly being trained on a vast array of business technologies keeping their skills sharp and our clients well supported.
Premium Customer Service - When our clients call, we are there to answer, live and in person. Our clients each receive a private helpdesk site unique to their organization, giving them quick and easy access to the status of their tickets.
We Are Excellent Communicators - We stay away from the “geek speak” and “tech talk”, but we DO make sure that our clients have a thorough understanding of what we are saying. We make sure our clients have a copy of all network information including hardware and software inventory, passwords and more. We keep nothing from our clients and want them to be fully informed.
We Stand Behind Our Services - We back our services and solutions with guarantees that are never riddled with clauses. Absolute 100% satisfaction is our guarantee. We treat their business as we do our own. We don’t suggest anything that we would not do ourselves. Moreover, we make sure all our services and solutions we suggest and provide to them are completely in-line with their business needs.
We Don’t Like Surprises - Our clients are never victims of unforeseen, yet completely preventable, disasters. We monitor, maintain and ensure the health and stability of not only their networks, but all the devices that function on their networks. Moreover, the bill is never a surprise and always accurate. Outside of Managed Services, which is a predictable monthly bill for a great majority of the services, our clients pre-approve all project charges, and so their IT consulting bill presents no “mystery” charges with our computer IT management services.
DataVelocity is driven by a team of technologists whose goal is to create long term relationships and raving fans by delivering IT services and support that creates worry free technology that protects and grows our clients’ business.