DataVelocity offers a variety of Support Service Plans designed to help your organization obtain the highest productivity level available. With remote control capabilities, 24/7 on-going maintenance and server support, automated services and proactive maintenace, we take great measures to ensure your organization is focused on your core business, and not bogged down by technical issues.

Support Service Plans
	Bronze	Silver	Gold
Continouse Monitoring 24 X 7	*	*	*
Asset Management	*	*	*
Security Assurance	*	*	*
Preventative Maintenance	*	*	*
Monthly Reports	*	*	*
Quarterly Business Review	*	*	*
Capacity planning capabilities	*	*	*
System documentation for DR	*	*	*
Server Response Time	4 Hours	2 Hours	1 Hour
Server Support Hours	24x7	24x7	24x7
Desktop Response Time	4 Hours	4 Hours	2 Hours
Desktop Support Hours	M-F 9-5	M-F 7-7	M-F 24hrs
Server Service Call Charge	No extra charge	No extra charge	No extra charge
25% off desktop service calls	*	No extra charge	No extra charge

Volume pricing on systems means the more we cover the less you pay per system. Prices as low as $45 per system. Not including servers.

For specific pricing and detailed information call us at 1-800-835-0102 or e-mail us at: ask_us@datavelocity.com

You have invested in your IT infrastructure and rely on its performance, security and reliability. DataVelocity's services not only ensures you have a qualified team ready to service this critical asset but also the real time data to ensure its being done on time, when needed, using the most advanced network asset tracking and Performance monitoring .

Monitoring and Reporting

• Our proactive monitoring and alerting identifies, tracks and reports on issues effecting the security, performance and reliability of your IT.
  
  
• By analyzing network device alerts, pre-failure indicators, performance benchmarks and security issues, preventative maintenance opportunities are identified.

Maximize Your Return on IT Spending

• Our service includes a complete asset inventory and regular health, security, and performance analysis reporting so that you can see what you have and how well those IT assets are working for you.
  
  
• Our improvement recommendations will help you lower your total cost of IT, including the hidden cost of downtime, substandard performance, and lost productivity due to incompatible or out-of-date software

For a free consultation call us at 1-800-835-0102 or e-mail us at ask_us@datavelocity.com

Over the years, the DataVelocity Virtual CIO service has been tailored to the needs of small and medium sized enterprises. Our experience of working with corporations of varying sizes enables us to bring the quality of services provided to large-scale corporations on a size and scale to fit your needs and budget.

With DataVelocity’s Virtual CIO services, you are given one lead technical contact who acts as your CIO, as well as having access to a team of experts in the technology field who or are available whenever you need them at a fraction of the cost of hiring a full-time staff. The Virtual CIO knows your industry needs; therefore, will quickly acclimate to your unique business culture and environment. Our Virtual CIO solution provides:

• A business partner for your organization that enables you to focus on your core business -not just a technician awaiting dispatch.
• An expert team capable of providing a broader stroke of experience across a wide spectrum of technology needs-eliminating the need for you to support a staff trained in multiple technology disciplines.
• Experienced specialists handling tasks instead of generalists.
• A single point of contact bringing best-practices and simple but comprehensive documentation to account for work performed-a level of accountability that you will not receive from sporadic hiring of technicians.
• On-call availability 24 hours a day; resulting in faster response times to issues which can disrupt your operations.



Call us today at 1-800-835-0102, and ask us how we can provide a solution for you. Or e-mail us at ask_us@datavelocity.com

DataVelocity will provide the following services for as low as:

$149 per month (based on 24 month contract)*

$199 per month (based on a 12 month contract)

*Discounts available for pre paid service contracts (10% off quarterly payments or 15% off up front annual payment)

• Continuous Monitoring 24x7
  
  
• Asset Management
  
  
• Security Assurance
  
  
• Preventative Maintenance
  
  
• Monthly Reports
  
  
• Quarterly Business Reviews

For a free consultation call us at 1-800-835-0102 or e-mail us at ask_us@datavelocity.com

With new technologies constantly appearing, you need to be ready to invest in IT solutions that will help you remain competitive. Our financial options put the technology you need within reach, whether you’re looking for a software-centric solution or one that integrates software, services and hardware. Leverage your IT spending with predictable monthly payments, and with the freedom to choose your service provider, be confident in who you’re working with. In short, Microsoft Financing makes smart business sense. We shift the focus from, “How will I pay for it?” to, “What do I need?”

For more information on how we can help you complete your next tech project, without damaging this years budget through Microsoft® Financing, call us today at 1-800-835-0102. Or e-mail us at ask_us@datavelocity.com