VoIP, or voice over internet protocol, can be an exciting addition to any business' roster of technological services. VoIP allows your employees to receive voice calls and messages through an internet connection.
Users can take calls from laptops or tablets or receive voice messages in their e-mail inbox. Since its inception, VoIP services have increased in quality and business practicality. Here are some of the benefits of VoIP services for your business.
Your Employees Can Have a Phone Connection Wherever They May Be - One of the biggest benefits of VoIP is that it turns any laptop or portable computing device into a complete office workstation. Your employees can use their laptops to conduct phone meetings and receive messages. While some may argue that a mobile phone could do the same thing, VoIP allows your employees to have a dedicated office phone line that they can take with them no matter where they are, with the reliability of high-speed internet over the unreliability of mobile service towers.
VoIP Services May Significantly Lower Costs - The ability to move internet and phone services to one network can often be a huge money-saver for many businesses. Integrating internet and phone services to one combined network will not only cut down on costs, but will make it easier for your IT department to serve and troubleshoot your business' communication needs.
VoIP Services Are Extremely High-Quality - Many people still harbor the foolish notion that VoIP services are somehow inferior to traditional phone services. While there was a time that this was true, VoIP has come a long way since its inception. In fact, many people consider the sound quality of VoIP calls to be superior to those conducted over a normal phone line. VoIP calls also experience fewer interruptions and less static sound than phone calls made over a traditional telephone line.
VoIP is an excellent solution for most businesses. Not only will it allow you to merge your phone and internet services onto one dedicated network, but it will allow your employees to be connected wherever they go. For companies that dispatch employees to foreign locations with much frequency, VoIP is practically a must-have addition to your business. While smaller businesses may remain unsure that VoIP services are a necessity, larger businesses with employees that travel would be wise to make the switch.
- by Melissa Minchala